Master of Business Administration (1998)
Emphasis on Management Information Systems
George Mason University in Fairfax, VA (GMU)
Bachelor of Business Administration (1987)
Major in International Business
Minors in German and Economics
James Madison University in Harrisonburg, VA
|Windows O/S||Macintosh O/S||Unix O/S|
|WebTrends||Caliber||HTML / XHTML / DHTML|
|Corel Office Suite||Microsoft Office Suite||Microsoft FrontPage|
|Adobe Acrobat||Adobe Photoshop||Adobe Illustrator|
Currently coordinates development of Web properties for Trex Company. Managed Web team for Norfolk State University. Led the East Coast Web team for VeriSign, Inc. including the transition from Network Solutions during purchase of VeriSign. Prior to that, provided project management for almost two years on contracts with projects creating revenue streams of $180,000 - $2,000,000. Worked in customer service/member relations for over 18 years. Employed in the Information Technology field for the last six years with Web site design and development during five of those years, and full lifecycle software development during the last three years. Strong leadership and communications skills have resulted in the success achieved at all positions. The ability to communicate clearly verbally and in writing with all levels of managers, IT system administrators, software developers, and users has proven critical in the successful coordination of multi-organizational tasks.
Additional work experience in commercial banking, restaurant management, retail sales management, accounting (profit/non-profit), communication, direct sales, and security.
02/96 to present Kaleidoscope Designs. Part-time
Consultant and Web Designer Advise clients with start-up businesses on new business requirements, business plan writing, and Internet marketing. Design and host Web sites on the Internet targeting small start-up businesses. Interview clients to identify end-user audience, site requirements, and site design. Design site graphics and architecture to insure user-friendliness and valuable content.
1/2003 to present Trex Company. Web Coordinator
3/2002 to 1/2003 Advanced Technology Systems. Sr. Web Architect.
10/99 to 3/2002 VeriSign
Global Registry Services. VeriSign, Inc. Sr. Web Producer.
Managed the East Coast team of Web developers who supported the corporate and Global Registry Services division of the company. Designed, implemented, and continue to provide ongoing maintenance for Global Registry Services division and corporate intranet, Web sites, and several other partnership Web sites. Work with program managers to define new products and services, identify strategic Web initiatives for their products, and assist with coordinating technical implementation of their products. Maintain project schedules, coordinate teams from Engineering and Technical Operations for successful product launches such as the integration with the corporate Web site (http://www.verisign.com). Provide information architecture and human factors engineering consulting to the Global Registry Services' Engineering Department. Set up and administer statistical data collection and reporting on all sites for strategy planning by senior managers. Train, mentor, and evaluate Web developers. Research and recommend software and hardware solutions that have been successfully implemented. Coordinate and implement globalization and localization strategies to Web sites. Represented VeriSign Global Registry Services on the gTLD Registry Constituency as a member of the Communications Committee. Previous member of the ICANN General Assembly.
11/97 to 7/99 Advanced Technology
Systems. Task Manager.
1/99 to 7/99 Task Manager for HUD Office of Human Resources (OHR) contract
Managed 15 people (6 system leads) and 2 subcontractors providing RAD of OHR systems. Team provided support for systems that are in place. Team members included developers and system support personnel. Development of systems was in Lotus Notes, PowerBuilder, Cold Fusion, and C++. Support included helpdesk, training, technical writing, legacy systems management (COBOL on IBM and Unisys), and Y2K testing and certification. Interviewed, hired, trained and reviewed performance of employees. Mentored team leads for upward mobility in the company. Monitored budget requirements of contract. Compiled recommendations and work plans to the client for automated solutions to their business processes. Provided administrative support to the client in all OHR/IT matters. Demonstrated new applications and integrated project work plans.
11/97 to 1/99 Task Manager for the FDIC Graphics Support contract
Supervised contractors on client's site in the Design & Printing Department at the FDIC. Monitored the contract budget, assured high quality work to client, conducted interviews, hired and trained personnel, and evaluated employee performance. Converted print publications to formats for posting on the FDIC Web site and Intranet. Designed online publications. Created high profile presentations for client. Created a graphics archiving system and workplan. Trained client on document conversion from print platform to online platforms. Assisted with print graphics production. Provided technical assistance to the client with problems on Macintosh and PC operating systems.
6/96 to 11/97 American Postal
Workers Union. Webmaster.
Designed APWU website on the World Wide Web. Continually update design, format, layout, and content with information provided from department within the organization. Programmed using HTML.
IEEE Computer Society
Project Management Institute
Association of Internet Professionals
International Webmasters Organization
World Organization of Webmasters
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